The message seen here claims to be an attractive offer of Direct Debit refunds without any consequences.
This is not true. This is a sophisticated scam promising to deliver you money but is nothing more than a fraud which will leave you with significant rent arrears which you will need to repay.
Our advice is not to reply to this message or anything similar. The potential outcome of replying is a criminal prosecution for fraud and possible court order for rent arrears that could lead to the loss of your home.
If you do come across the message you should not reply and alert the police, and KNH on 01484 414886