This website is run by Kirklees Neighbourhood Housing We want as many people as possible to be able to use this website.
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- Some PDF documents aren’t fully accessible.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We'll consider your request and get back to you in 5 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .
Find out how to contact us
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Technical information about this website’s accessibility
Kirklees Neighbourhood Housing is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
Non compliance with the accessibility regulations
We are not aware of anything on the site which doesn’t comply with the accessibility regulations.
Two PDF documents published on the site are a disproportionate burden to make accessible:
They fail on these WCAG 2.1 A criteria:
- Not structured so they’re accessible to a screen reader. This fails WCAG 2.1 section 4.1.2 (name, role value) (Level A)
- No alternate text for some images – fails WCAG section: 1.1.1 Non-text Content (Level A)
- Incorrect tagging of some content – fails WCAG section: 1.3.1 Info and Relationships (Level A)
- Incorrect heading of a table – fails WCAG section: 1.3.1 Info and Relationships. (Level A).
They fail on these WCAG 2.1 AA criteria:
- Incorrect nesting of some headings – fails WCAG section: 2.4.6 Headings and Labels. (Level AA)
- Insufficient colour contrast between text and background – fails WCAG section: 1.4.11 Non-Text Contrast (Level AA).
Content that’s not within the scope of the accessibility regulations
No content on the site is outside the scope of the accessibility regulations.
Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested on 6th August 2019. The test was carried out by Kirklees Council.
We used this approach to deciding on a sample of pages to test:
- We tested all web pages using an automated testing tool. Each page was individually tested, the results recorded and accessibility issues which were found were fixed and tested again.
- We tested PDF documents using the automated accessibility checker within Adobe Acrobat Pro and manually tested reading order and colour contrast.
We tested our main website platform, available at www.knh.org.uk